Delete your account
How to delete your Golf the Globe account and your data
Delete it yourself (fastest)
- Sign in to Golf the Globe on the website or in the iOS or Android app.
- Open Profile and scroll to Delete account.
- Optionally download your round data as a CSV, then enter your password to confirm.
Deletion happens immediately and cannot be undone.
Can't sign in?
Reset your password from the forgot password page and then follow the steps above. If you can't do that, email support@golftheglobe.app from the email address on your account, with your username, and ask us to delete your account. We will confirm it is you and complete the deletion within 30 days.
What is deleted
- Your account and profile, rounds and hole scores, course ratings and reviews, club distances, saved AI coach reports, forum posts and replies, direct messages, friend requests, friendships and blocks.
- Your uploaded photos and videos: your profile photo, forum post media and swing coach photos.
- Any active Pro subscription, which is cancelled immediately (no refund for the current period).
What we keep, and for how long
- A short record that the account was deleted (username, email and date) for 12 months, so we can answer questions about it.
- If you reported content, or your content was reported, the report (including a copy of the content) for 2 years once it is resolved, to handle abuse and appeals.
- Payment and tax records kept by Stripe and us, as the law requires.
- Database backups, which are overwritten on a rolling schedule, so deleted data can remain in them for up to 35 days.
- Courses you added stay in the shared course library, but are no longer linked to you.
Details are in our Privacy Policy.